How do you get a drifting IT project back on track?
Start by asking the person who will use the system to run through a real task. A project may be reported as nearly complete while a local exception still makes it unusable. In an international group, a rule designed for the original market may need adapting in a smaller country. Find where that difference blocks operations and what it would take to address it.
Consider an illustrative approval tool rolled out across several countries. Routine cases go through. In Luxembourg, an additional document needs review, but nobody owns that step. The number of features delivered tells you little. The number of cases blocked for that reason lets you decide whether to assign an owner, adapt the workflow or defer the rollout.
A useful measure lets you call someone, change what happens next and measure the effect. Record the decision, who can act on it and what you will review at the next meeting. Base the recovery plan on tasks the team can repeat and verify.
Keep reading
How do you scope your first business application?
Choose one complete workflow and three representative cases. For each, specify who decides, what data is needed and what counts as an acceptable result.
When should you replace Excel with business software?
If three people edit the same case and nobody knows which version is authoritative, test a shared workflow with history and permissions.
When should you seek an independent launch review?
Seek a review when release changes a critical workflow or rollback remains theoretical.