How do you replace email approvals?
In an illustrative scenario, a purchase request follows a known route. Delegation covers absences, and each decision keeps its date and reason. Test a rejection followed by resubmission before rolling it out.
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How do you scope your first business application?
Choose one complete workflow and three representative cases. For each, specify who decides, what data is needed and what counts as an acceptable result.
When should you replace Excel with business software?
If three people edit the same case and nobody knows which version is authoritative, test a shared workflow with history and permissions.
When should you seek an independent launch review?
Seek a review when release changes a critical workflow or rollback remains theoretical.