Which metrics can you compare across sites?
Define the same start and end points. One site may measure from the initial call and another from registration. Reconcile definitions before drawing conclusions about performance.
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How do you track requests across multiple sites?
In an illustrative multi-site workflow, each request has a location, an owner and a deadline. A reopened request keeps its history.
How do you make a weekly review useful?
Show a deviation someone can act on. If requests are overdue, identify who can reassign the workload and count what remains next week.